The excitement around DeepSeek is undeniable. Competitive pricing, open-source flexibility, and impressive early results make it a compelling alternative in the AI landscape. But before businesses rush to integrate it, critical questions remain. Security & Data...
In my last article, “Easy step by step instructions to build your own AI chatbot to increase customer retention” we explored how to set up a GPT for creating polished, on-brand customer materials. Now, let’s take it a step further by leveraging the...
This is the first of two articles where I’ll dive deeper into the GPT builder features offered by OpenAI and Microsoft Copilot. For this post, I’m focusing on one of the three use cases outlined in my January 9 article, “How to Build an AI Chatbot to Boost Customer...
Have you been eager to build your first GPT (Generative Pre-trained Transformer) to make a real impact on your business, but you’re not sure where to start? Or perhaps you wish you had someone to guide you through the process? This overview is here to help....
Follow-up to “How to Use AI to Level Up Customer Retention in 2025” In my last post, we explored how AI can help businesses tackle three key challenges: creating high-impact customer materials, preparing for meetings with actionable insights and responding to customer...
